Assistant IT Manager
Promoted after 1 year of service · Leading digital infrastructure, enterprise web & IT operations
Scope & Responsibilities
Overseeing enterprise digital infrastructure, corporate web management, domain/hosting architecture, workstation security, employee IT technical operations, and creative documentation across B&F Corporate.
Key Technical & Operational Duties
Directly sourced from official CV documentation.
Monitor, troubleshoot, and maintain company websites to ensure proper functionality, 24/7 availability, and optimal performance.
Test website interactive forms and verify successful submission and delivery through cPanel Webmail.
Perform malware scanning, threat detection, removal, and proactive website security hardening.
Manage DNS configurations (A, MX, CNAME, TXT records) and ensure seamless domain resolution.
Monitor SSL certificates, install TLS certificates, and enforce HTTPS security protocols.
Monitor domain and hosting expiration dates and manage timely renewals across cPanel and GoDaddy.
Develop new websites according to specific business requirements and organizational needs.
Manage cPanel and cPanel Webmail access, including credential provisioning and password updates.
Troubleshoot and resolve hardware, software, operating system, and general technical issues on office PCs.
Install, configure, and activate Microsoft Office applications and troubleshoot Microsoft Outlook email, file synchronization, and access issues.
Manage employee VPN access, including account provisioning, setup, troubleshooting, and license renewal management.
Troubleshoot and resolve internet, LAN, and Wi-Fi connectivity issues affecting office users.
Manage office printers and provide day-to-day printing support for official documentation.
Create and edit visual materials using Adobe Photoshop and Illustrator, including company logos, ID cards, lanyards, posters, and banners.
Software, Frameworks & Systems
Documented Contributions
Promoted from IT Executive to Assistant IT Manager within 1 year in recognition of operational dependability.
Maintained 99.9% uptime across corporate web properties, email servers, and network connectivity.
Streamlined office technical onboarding with automated VPN and Outlook configuration profiles.